Crawford Home Designs ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our websites, forms, and communications, including SMS text messaging.
When you request a quote or contact us, we collect the information you provide: your name, phone number, email address, city, and details about your project (such as product interest, number of windows, and timeline). We may also collect basic technical information such as browser type and pages visited, through standard website analytics.
We use your information to respond to your request, provide quotes and consultations, schedule appointments, communicate with you about your project, and improve our services. If you have opted in, we may also send occasional service updates or promotional messages.
By submitting your phone number through our website form and agreeing to be contacted, you consent to receive text messages from Crawford Home Designs related to your request, including confirmations, appointment coordination, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. Consent to receive text messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold or shared with any third parties.
Our website uses cookies and similar tracking technologies (such as standard website analytics) to understand how visitors use our site and to improve your experience. Cookies are small files stored by your browser. You can control or disable cookies through your browser settings; the site will still function, though some features may be limited.
We do not sell your personal information. We share information only with service providers who help us operate our business (such as scheduling, communications, and customer management platforms), and only as needed to serve you, or when required by law.
We retain your information for as long as needed to serve you and meet legal obligations, and we use reasonable safeguards to protect it.
You may unsubscribe from messages at any time (reply STOP to any text or use the contact below), and you may request access to, correction of, updates to, or deletion of your personal information by contacting us using the details below. California residents may have additional rights under the California Consumer Privacy Act (CCPA).
Crawford Home Designs
28214 Bryce Dr, Castaic, CA 91384
Phone: (661) 592-1600
Email: michael@crawfordhomedesigns.com